Our aim is to provide the highest level of care for all our patients. We will always be willing to hear if there is any way that you think that we can improve the service we provide. If you would like to give us any feedback or wish to make a complaint, please complete our Feedback and Complaints Triage.

We hope that most problems can be sorted out easily and quickly, often at the time they arise and with the person concerned. If your problem cannot be sorted out in this way and you wish to make a complaint, please ask to speak to the practice manager.

Alternatively, call Birmingham and Solihull Integrated Care Board at 0121-203-3313, email bsol.complaints@nhs.net, or by post, QHL NHS Birmingham and Solihull Integrated care Board, 1st Floor, Wesleyan, Colmore Circus, Birmingham, B46AR.

We would like you to let us know as soon as possible, ideally within a matter of days, because this will enable us to establish what has happened more easily.

For more information, please see our Complaint Policy.