Requests for home visits should be made before 10:00 if possible.

The practice provides a home visit service for patients registered within its practice boundaries and are only indicated on clinical grounds. In most cases this will be for elderly housebound patients or patients who are too ill to be brought to surgery. Sole lack of funds to come to surgery on public transport or taxi is generally not considered a valid reason to ask for a home visit.

We are unable to offer home visits to patients living outside practice boundaries and registered as ‘out of area’ patients.

If you need a home visit please request it by calling the practice on 0121 726 9960 as soon as possible in the morning, preferably before 10:00. The reception staff will ask you the reason for requesting a home visit and pass on your request to the on-call doctor who will ring you in due course to assess the need of home visit. If clinically indicated they will arrange a doctor to come out to see you. It might not be possible for the doctor of your choice to visit you, hence you should be prepared to expect a visit from any doctor of your surgery.

Normally home visits are done after the morning surgery. If your condition is such which can not wait for the doctor to call back or visit late, please let the reception staff know. If you experience severe chest pains, severe shortness of breath or weakness of limb(s) or face or sudden onset slurred speech (stroke) please dial 999 and ask for an immediate ambulance.

On Thursday afternoons after 13:00, all visit requests are dealt by Badger out of hours service. Please check our out of hours section for their contact details.