Appointments

Before requesting an appointment with one of our clinicians, it may be worth looking at our self-referrals page to check if a surgery appointment is needed for the service you require.

How To Request An Appointment

You can request an appointment in the following ways:

Routine appointments

These are available every morning between 09:00 and 11:30 and every afternoon (except Wednesday) between 15:30 and 17:30 and on a Thursday until 19:30. Please note that a routine appointment with the doctor is for 10 minutes.

Extended hours

These appointments with GP, nurse and healthcare assistant are available 7 days a week including Bank Holidays at our Extended Hours Hub at Poplars Surgery (17-Holly Lane, Erdington, Birmingham B24 9JN). Please note these appointments are only pre-bookable by calling Shah Zaman Surgery.

Shah Zaman Surgery is open on Wednesday afternoons until 18:30 and also extended surgery until 19:30 on Thursdays.

Communication by telephone

If you think that your problem can be dealt by a telephone call with a doctor or a nurse rather than a face to face appointment, please let us know. Doctors and practice nurses are happy to advise patients by telephone but not while they are seeing patients in the surgery.

Cancelling An Appointment

If you are unable to attend or no longer require an appointment, please cancel your appointment as soon as possible, so we can offer the appointment to someone else.

To cancel, you can:

Delays in obtaining an appointment are caused by patients failing to cancel their appointments.