We would like to extend a sincere thank you to all our patients who took the time to share feedback about our telephone system. Your comments and suggestions have been invaluable in helping us understand what works well and where improvements were needed.
After carefully reviewing all the feedback, we have streamlined our telephone menu to make it clearer, faster, and more user‑friendly. Our aim is to ensure you can reach the right team as quickly and easily as possible.
What’s New?
We have simplified the system so that it now includes just three options:
- Appointments
- Prescriptions
- Any Other Enquiries
By reducing the number of options, we hope to improve your experience when contacting the practice and reduce the time you spend navigating the menu.
Thank You for Helping Us Improve
Your feedback continues to shape the way we deliver our services. We appreciate your support and will keep working to make accessing care as smooth as possible.
If you have further comments or suggestions, please don’t hesitate to let us know.